Operations Management, 5th Edition

ISBN: 9781118122679

This book is being used at:

In the 5th Edition of Operations ManagementDan Reid and Nada Sanders have strengthened their commitment to improve the teaching and learning experience in the Introductory Operations Management course. The text provides a solid foundation of Operations Management with clear, guided instruction and a balance between quantitative and qualitative concepts. Through an integrated approach, the authors illustrate how all business students will interact with Operations Management in future careers. And, with increased support for students through new pedagogy, worked out examples and WileyPLUS, the 5th Edition provides the help students need to complete the course with greater success.


  • New Sustainability Link: This new feature discusses how the chapter topic relates to today’s sustainability concerns and challenges and provides specific business examples that illustrate the issues.
  • The Supply Chain Link: This end of chapter section explains the relationships between the chapter topic and supply chain to underscore its increasingly important role in operations management.
  • Before You Begin Feature: In order to help you when solving quantitative problems, the Before You Begin feature is placed immediately prior to the solution of most in-chapter example problems and end-of-chapter solved problems and provides problem-solving tips and hints that you should consider before proceeding to solve the problem.
  • Littlefield Technologies Operations Management Simulation: Littlefield Technologies is a factory simulator that allows you to compete with each other over the web while developing operations management skills. Divided into teams, you compete against each other to maximize your cash position through decisions.
R. Dan Reid
University of New Hampshire

Nada R. Sanders
Lehigh University

1. Introduction to Operations Management
2. Operations Strategy and Competitiveness
3. Product Design and Process Selection
4. Supply Chain Management
5. Total Quality Management
6. Statistical Quality Control
7. Just-in-Time and Lean Systems
8. Forecasting
9. Capacity Planning and Facility Location
10. Facility Layout
11. Work System Design
12. Inventory Management
13. Aggregate Planning
14. Resource Planning
15. Scheduling
16. Project Management
As part of Wiley’s ongoing commitment to higher education, the Wiley Affordability Program is dedicated to providing you with premium Wiley learning resources at an affordable price. We believe that every student has a right to access quality resources, no matter what your budget. Now, we are even better equipped than before to do what we do best; help teachers teach and students learn.
E-Text: 9781118544273  – NO LONGER AVAILABLE
E-Text + WileyPLUS: 9781119368151  – NO LONGER AVAILABLE
Binder Version: 9781118348512  – NO LONGER AVAILABLE
Binder Version + WileyPLUS: 9781118566756  – NO LONGER AVAILABLE
Textbook: 9781118122679  – NO LONGER AVAILABLE
Textbook + WileyPLUS: 9781118566480  – NO LONGER AVAILABLE