Managing and Using Information Systems: A Strategic Approach, 6th Edition

ISBN: 9781119244288

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Managing and Using Information Systems: A Strategic Approach, Sixth Edition conveys the insights and knowledge students need to become knowledgeable and active participants in information systems decisions. This text is written to help managers begin to form a point of view of how information systems will help, hinder and create opportunities for their organizations. It is intended to provide a solid foundation of basic concepts relevant to using and managing information.


  • New Chapter on IS Security: Given the acceleration of security breaches, readers will find a new chapter on IS Security to illustrate key points, breaches at the U.S. Office of Personnel Management, Ashley Madison, Sony Pictures, Target, eBay, and Home Depot are discussed.
  • Updates to Existing Material: The material on analytics and “big data” has been extensively updated to reflect the growing importance of the topic. The chapter on work design has been reorganized and extensively revised. Each of the other chapters has been revised with newer concepts added, discussions of more current topics fleshed out, cases updated or replaced, and old, outdated topics removed or at least their discussion shortened. For example, the topics of digital ecosystems and the internet of things have been added, and an opening case in one of the chapters has been replaced by an exclusive interview with a Fortune 50 CIO.
  • A New Perspective: The perspective of mobile technologies, social business, and global considerations are woven throughout the chapters.
Keri E. Pearlson
Research Board

Carol S. Saunders
University of Central Florida

Dennis F. Galletta
University of Pittsburgh

1. The Information Systems Strategy Triangle
2. Strategic Use of Information Resources
3. Organizational Strategy and Information Systems
4. Digital Systems and the Design of Work
5. Information Systems and Business Transformation
6. Architecture and Infrastructure
7. Security
8. The Business of Information Technology
9. Governance of the Information Systems Organization
10. Information Systems Sourcing
11. Managing IT Projects
12. Business Intelligence, Knowledge Management, and Analytics
13. Privacy and Ethical Considerations in Information Management
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