Information Technology for Management, 10th Edition

ISBN: 9781118994290

Information Technology for Management by Turban, Volonino, and Wood contains up-to-date coverage of the most important IT trends today. Over the years, this leading IT textbook distinguishes itself with an emphasis on illustrating the use of cutting-edge business technologies for achieving managerial goals and objectives.


The 10th Edition continues this tradition with coverage of emerging trends in Mobile Computing and Commerce, IT Virtualisation, Social Media, Cloud Computing and the Management and Analysis of Big Data, along with advances in more established areas of Information Technology.


  • IT at Work boxes spotlight real-world cases and innovative uses of IT.
  • Tech Note boxes explore topics such as “4G and 5G Networks in 2018” and “Data transfers to mainframes.”
  • Career Insight boxes highlight different jobs in the IT for Management field.
Dr. Efraim Turban obtained his MBA and Ph.D. degrees from the University of California, Berkeley. His industry experience includes eight years as an industrial engineer, three of which were spent at General Electric Transformers Plant in Oakland, California. He also has extensive consulting experience to small and large corporations as well as to governments. In his over thirty years of teaching, professor Turban has served as Chaired Professor at Nanyang Technological University in Singapore, and University of Science and Technology, in Hong Kong. He has also taught at UCLA; USC; Simon Fraser University; Lehigh University; California State University; Long Beach; and Florida International University. Dr. Turban was a co-recipient of the 1984/85 National Management Science Award (Artificial Intelligence in Management). In 1997 he received the Distinguished Faculty Scholarly and Creative Achievement Award at California State University, Long Beach. Professor Turban is currently on the faculty of City University of Hong Kong, Department of Information Systems, Faculty of Business Administration. Professor Turban’s current major interest is electronic commerce, strategy, and implementation.

Linda Volonino

Gregory R. Wood

Part 1: Digital Technology Trends Transforming How Business is Done
1. Doing Business in Digital Times
2. Data Governance and IT Architecture Support Long-Term Performance
3. Data Management, Big Data Analytics & Records Management
4. Networks for Efficient Operations and Sustainability
5. CyberSecurity and Risk Management

Part 2: Winning, Engaging, and Retaining Consumers with Technology
6. Attracting Buyers with Search, Semantic, and Recommendation Technology
7. Social Networking, Engagement and Social Metrics
8. Retail, E-commerce and Mobile Commerce Technology

Part 3: Optimizing Performance with Enterprise Systems and Analytics
9. Effective and Efficient Business Functions
10. Strategic Technology and Enterprise Systems
11. Data Visualization and Geographic Information Systems

Part 4: Managing Business Relationships, Projects, and Codes of Ethics
12. IT Strategy and Balanced Scorecard
13. Project Management and SDLC
14. Ethical Risks and Responsibilities of IT Innovations

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