Information Technology for Management, 11th Australia & New Zealand Edition

ISBN: 9781119571544

This book is being used at: ,

Information technology is ever-changing, and that means that those who are working, or planning to work, in the field of IT management must always be learning. In the new edition of the acclaimed Information Technology for Management, the latest developments in the real world of IT management are covered in detail thanks to the input of IT managers and practitioners from top companies and organizations from around the world.

Focusing on both the underlying technological developments in the field and the important business drivers performance, growth and sustainability—the text will help students explore and understand the vital importance of IT’s role vis-a-vis the three components of business performance improvement: people, processes, and technology. The book also features a blended learning approach that employs content that is presented visually, textually, and interactively to enable students with different learning styles to easily understand and retain information. Coverage of next technologies is up to date, including cutting-edged technologies, and case studies help to reinforce material in a way that few texts can.

New features to the eleventh edition include: updated case studies, and an expansion in the topic areas, from IT framework, to business process reengineering, geocoding, systems developments and methodologies, search technology advances and more.


  • Features real-world examples from some of the most innovative companies in the world, from AirBnb to Verizon.
  • Includes end-of-chapter activities designed to promote critical thinking, along with online and interactive exercises that encourage exploration of additional topics.
  • Special career insight boxes describe and highlight the various jobs in the IT management field.
  • Includes monetary concepts such as calculating the cost of money (i.e., issues regarding interest and investment), the impact of taxes, funding of projects, and how contractors manage cash flow during the construction process.
Efraim Turban

Carol Pollard

Gregory R. Wood

Part 1: Reshaping Enterprises and Consumers in the On-Demand Economy
Chapter 1. Disruptive IT impacts companies, competition and careers
Chapter 2. Information systems, IT architecture, data governance and cloud computing
Chapter 3. Data management, data analytics and business intelligence
Chapter 4. Networks, collaborative technology and the Internet of things
Chapter 5. Cybersecurity and risk management technology

Part 2: Winning, Engaging and Retaining Consumers for Growth
Chapter 6. Search, semantic and recommendation technology
Chapter 7. Web 2.0 and social technology
Chapter 8. Retail, E-Commerce and mobile commerce technology

Part 3: Optimising performance, processes and productivity
Chapter 9. Functional business systems
Chapter 10. Enterprise systems
Chapter 11. Data visualisation and geographic information systems

Part 4: Managing business relationships, projects and ethical responsibilities
Chapter 12. IT strategy, sourcing and strategic technology trends
Chapter 13. Systems development and project management
Chapter 14. IT ethics, privacy and sustainability

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E-Text: 9781119595670
Textbook: 9781119571544