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Operations and Supply Chain Management, 8th Edition
Roberta S. Russell, Bernard W. Taylor
ISBN: 9781118738542
Russell and Taylor’s Operations and Supply Chain Management, 8th Edition is designed to teach you how to analyze processes, ensure quality, create value, and manage the flow of information and products, while creating value along the supply chain in a global environment. Russell and Taylor explain and clearly demonstrate the skills needed to be a successful operations manager. Most importantly, Operations Management 8e makes the quantitative topics easy for you to understand and the mathematical applications less intimidating. In the 8th Edition, the production process and global supply chain of denim is used to introduce OM topics, and helps you see how all of the pieces of operations management fit together.
Features
Includes 55 new Along the Supply Chain boxes, describing real-world business applications of OM topics at companies around the world.
New materials added on the increasingly important operations management topics of sustainability, corporate social responsibility, and risk and resilience.
Each chapter is opened with a running example about denim jeans, used to introduce all the various operations and supply chain management topics in the text.
Roberta S. Russell
Virginia Tech
Bernard W. Taylor
Virginia Tech
Chapter 1. Introduction to AIS
Chapter 2. Foundational Concepts of the AIS
Module 2: Control Environment Describes the proper control environment to oversee and control processes.
Chapter 3. Fraud, Ethics, and Internal Control
Chapter 4. Internal Controls and Risks in IT Systems
Chapter 5. IT Governance
Chapter 6. Enterprise Resource Planning (ERP) Systems
Chapter 7. Auditing Information Technology-Based Processes
Module 3: Business Processes The sets of business processes and the internal controls in organizations.
Chapter 8. Revenue and Cash Collection Processes and Controls
Chapter 9. Expenditures Processes and Controls—Purchases
Chapter 10. Expenditures Processes and Controls—Payroll and Fixed Assets
Chapter 11. Conversion Processes and Controls
Chapter 12. Administrative Processes and Controls
Module 4: IT Infrastructure to Enable Processes The hardware, software, and systems that support business processes.
Chapter 13. Data and Databases
Chapter 14. E-Commerce and E-Business
E-Text: 9781118799956
E-Text + WileyPLUS: 9781119386575
Binder Version: 9781118738542 – NO LONGER AVAILABLE
Binder Version + WileyPLUS: 9781118969380 – NO LONGER AVAILABLE