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Introduction to Information Systems, 9th Edition, International Adaptation

,  

ISBN: 9781119859932

Introduction to Information Systems, 9th Edition delivers an essential resource for undergraduate business majors seeking ways to harness information technology systems to succeed in their current or future jobs. The book assists readers in developing a foundational understanding of information systems and technology and apply it to common business problems.

This International Adaptation covers applications of the latest technologies with the addition of new cases from Europe, Middle East, Africa, Australia, and Asia-Pacific countries. It focuses on global business environment for students to understand the norms of using technology while operating on online platforms for exploring new avenues in different geographical locations. The book includes real business scenarios of how latest technologies such as Big Data, Cloud Computing, Blockchain, and IoT are perceived and adopted across countries. New cases highlight key technology issues faced by organizations such as designing and implementing IT security policies, dealing with ethical dilemma of securing customer data, moving IT infrastructure to cloud, and identifying how AI can be  used to improve the efficiency of business operations.

Features

  • “What’s in IT for Me?” makes the course relevant to all majors. Each course section opens with specific tasks showing how IT topics relate to students in business majors such as accounting, finance, marketing, operations management, MIS, and human resource management.
  • IT’s About Business. These cases feature vivid examples from large corporations, small businesses, government, and not-for-profit organizations to show the connection between IT and business.
  • Diversified and Unique Examples from Different Industries. Extensive use of vivid examples from large corporations, small businesses, and government and not-for profit organizations enlivens the concepts from the chapter.
  • Global Focus. This course provides a broad selection of international cases and examples that discuss the role of information systems in facilitating export and import, the management of international companies, and electronic trading around the globe.

R. Kelly Rainer

Brad Prince

Preface v

1 Introduction to Information Systems 1

2 Organizational Strategy, Competitive Advantage, and Information Systems 34

3 Ethics and Privacy 70

4 Information Security 91

5 Data and Knowledge Management 124

6 Telecommunications and Networking 163

7 E-Business and E-Commerce 197

8 Wireless, Mobile Computing, and Mobile Commerce 232

9 Social Computing 264

10 Information Systems within the Organization 296

11 Customer Relationship Management and Supply Chain Management 320

12 Business Analytics 353

13 Acquiring Information Systems and Applications 386

14 Artificial Intelligence 410

Technology Guide 1 Hardware 451

Technology Guide 2 Software 469

Technology Guide 3 Cloud Computing 477

Appendix Apply the Concept Activities 504

Company Index 551

Subject Index 558

As part of Wiley’s ongoing commitment to higher education, the Wiley Affordability Program is dedicated to providing you with premium Wiley learning resources at an affordable price. We believe that every student has a right to access quality resources, no matter what your budget. Now, we are even better equipped than before to do what we do best; help teachers teach and students learn.

Interactive E-Text: 9781119860020
Print & Interactive E-Text Code: 9781119859932

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