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Information Technology for Management, 11th Australia & New Zealand Edition
Efraim Turban, Gregory R. Wood, Carol Pollard
ISBN: 9781119571544
Information technology is ever-changing, and that means that those who are working, or planning to work, in the field of IT management must always be learning. In the new edition of the acclaimed Information Technology for Management, the latest developments in the real world of IT management are covered in detail thanks to the input of IT managers and practitioners from top companies and organizations from around the world.
Focusing on both the underlying technological developments in the field and the important business drivers performance, growth and sustainability—the text will help students explore and understand the vital importance of IT’s role vis-a-vis the three components of business performance improvement: people, processes, and technology. The book also features a blended learning approach that employs content that is presented visually, textually, and interactively to enable students with different learning styles to easily understand and retain information. Coverage of next technologies is up to date, including cutting-edged technologies, and case studies help to reinforce material in a way that few texts can.
New features to the eleventh edition include: updated case studies, and an expansion in the topic areas, from IT framework, to business process reengineering, geocoding, systems developments and methodologies, search technology advances and more.
Features
- Introduces Process Maps, tools used to present business processes in a clear and simple manner.
- Emphasises the business side of business processes to provide more context for the systems.
- Features a continuing case found at the end of all chapters to help students follow the progression of topics in a practical context.
Andrea B. Weickgenannt
Mary Kay Copeland
Chapter 1. Introduction to AIS
Chapter 2. Foundational Concepts of the AIS
Module 2: Control Environment Describes the proper control environment to oversee and control processes.
Chapter 3. Fraud, Ethics, and Internal Control
Chapter 4. Internal Controls and Risks in IT Systems
Chapter 5. IT Governance
Chapter 6. Enterprise Resource Planning (ERP) Systems
Chapter 7. Auditing Information Technology-Based Processes
Module 3: Business Processes The sets of business processes and the internal controls in organizations.
Chapter 8. Revenue and Cash Collection Processes and Controls
Chapter 9. Expenditures Processes and Controls—Purchases
Chapter 10. Expenditures Processes and Controls—Payroll and Fixed Assets
Chapter 11. Conversion Processes and Controls
Chapter 12. Administrative Processes and Controls
Module 4: IT Infrastructure to Enable Processes The hardware, software, and systems that support business processes.
Chapter 13. Data and Databases
Chapter 14. E-Commerce and E-Business
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