Operations and Supply Chain Management, 8th Edition

ISBN: 9781118738542

Russell and Taylor’s Operations and Supply Chain Management, 8th Edition is designed to teach you how to analyze processes, ensure quality, create value, and manage the flow of information and products, while creating value along the supply chain in a global environment. Russell and Taylor explain and clearly demonstrate the skills needed to be a successful operations manager. Most importantly, Operations Management 8e makes the quantitative topics easy for you to understand and the mathematical applications less intimidating. In the 8th Edition, the production process and global supply chain of denim is used to introduce OM topics, and helps you see how all of the pieces of operations management fit together.


  • Includes 55 new Along the Supply Chain boxes, describing real-world business applications of OM topics at companies around the world.
  • New materials added on the increasingly important operations management topics of sustainability, corporate social responsibility, and risk and resilience.
  • Each chapter is opened with a running example about denim jeans, used to introduce all the various operations and supply chain management topics in the text.
Roberta S. Russell
Virginia Tech

Bernard W. Taylor
Virginia Tech

1. Introduction to Operations and Supply Chain Management
S1 Operational Decision-Making Tools: Decision Analysis
2. Quality Management
3. Statistical Process Control
S3 Operational Decision-Making Tools: Acceptance Sampling
4. Product Design
5. Service Design
6. Processes and Technology
7. Capacity and Facilities Design
S7 Operational Decision-Making Tools: Facility Location Models
8. Human Resources
S8 Operational Decision-Making Tools: Work Measurement
9. Project Management

10. Supply Chain Management Strategy and Design
11. Global Supply Chain Procurement and Distribution
S11 Operational Decison-Making Tools: Transportation and Transshipment Models
12. Forecasting
13. Inventory Management
S13 Operational Decision-Making Tools: Simulation
14. Sales and Operations Planning
S14 Operational Decision-Making Tools: Linear Programming
15. Resource Planning
16. Lean Systems
17. Scheduling

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E-Text: 9781118799956
E-Text + WileyPLUS: 9781119386575
Binder Version: 9781118738542
Binder Version + WileyPLUS: 9781118969380